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Digital Shelf Analytics Digital Shelf Analytics Share of Search Share of Search Content Audit Content Audit

Unlock Deeper Insights
into Buyer Behavior with
Intelligent Review Analysis

In a world where shoppers highly regard consumer reviews, understanding these insights becomes pivotal in decision-making. Intelligence Node’s digital shelf platform empowers brands to meticulously track and analyze customer reviews and ratings. This deep dive into shopper sentiment equips you to refine your product and content strategy, driving higher conversions and customer satisfaction.

Review Ratings
Harnessing the Power of Customer Feedback

270%

Customer reviews can increase conversions by

82%

of consumers specifically seek out negative reviews

~50%

of consumers need to see at least a 4-star rating to consider a business

Leverage ‘Customer Reviews & Ratings Dashboard’

Intelligence Node’s digital shelf platform offers a ‘Rating Dashboard’ to monitor customer reviews. This tool offers a comprehensive summary of all reviews across multiple websites, allowing for a granular breakdown by category, brand, or competitor. Gain insights into competitors’ successes and strategies to enhance your own review management. With features like review velocity analysis, our platform assists in boosting your positive review count, directly impacting your digital reputation.

  • Prioritize retail media spending - Identify which results to sponsor and which to improve organically.
  • Understand the trending keywords across marketplaces and search engines.
  • Analyze common links between products winning the share of search and implement them across your product portfolio.
  • Monitor, manage, and optimize content, ensuring it aligns with brand standards.
Leverage

A Guide to Analyzing Customer Reviews & Shopper Sentiment for eCommerce Growth

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Identify & Resolve Customer Painpoints

Understanding customer satisfaction post-purchase is critical. Our ‘Reviews and Ratings’ module provides a detailed analysis to replicate successful product features and address areas of improvement. By identifying and addressing customer pain points, you can enhance product offerings and elevate customer experiences.

Identify

Identify & Resolve Customer Painpoints

Understanding customer satisfaction post-purchase is critical. Our ‘Reviews and Ratings’ module provides a detailed analysis to replicate successful product features and address areas of improvement. By identifying and addressing customer pain points, you can enhance product offerings and elevate customer experiences.

Optimize Listings as Per Trending Keywords

Stay ahead by analyzing and utilizing consumer sentiment. Our platform identifies ‘Trending Words’ across reviews, offering valuable insights into how consumers perceive your brand and products. Integrating these keywords into your product descriptions and attributes aligns your offerings more closely with customer expectations and trends.

Optimize
Transform Customer Feedback into Business Success

Ready to harness the power of customer reviews to drive your business forward?

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